TR
DFHG (DenizBank Financial Services Group)

Evolution from a single bank to a comprehensive financial services conglomerate

DFHG

Deniz Faktoring

Founded in 1997, DenizBank’s inception was marked by Zorlu Holding’s acquisition of a banking license from Turkey’s Privatization Administration.

The bank then entered a phase of rapid growth, joining Europe’s prominent Dexia Group in October 2006. Despite three changes in ownership and an IPO within its initial 25 years, on September 28, 2012, DenizBank became part of Sberbank, one of Europe’s largest banks, in Russia’s most substantial single investment in Turkey. On July 31, 2019, DenizBank’s shares were transferred to Emirates NBD, a leading banking group in the MENAT region.

In 1997, DenizBank initiated an extensive “return to life” strategy aimed at revitalizing its operations. This comprehensive plan focused on three key areas: recruiting new staff, expanding the number of branches, and developing a strong corporate identity. The strategy gained momentum with the acquisition of several branches from the Savings Deposit Insurance Fund along with the strategic integration of Tarişbank into the DenizBank Group towards the end of 2002, which significantly enhanced its five-year growth trajectory. During its expansion phase, DenizBank enhanced its portfolio by acquiring banks in Austria and Russia, along with companies engaged in factoring, leasing, investment, and asset management. This diversification led to the establishment of the DFHG (DenizBank Financial Services Group) in 2003, creating a comprehensive “financial supermarket” that offers a wide range of services under one umbrella. Expansion continued when DenizBank acquired Citi’s Retail Banking Division in Turkey on July 1, 2013, bringing more than 600,000 customers and nearly 1,400 employees into its fold.

A pioneer in innovation and technology since its founding, DenizBank established Turkey’s first Digital Generation Banking Department in 2012 and appointed the industry’s first Chief Digital Officer (CDO). With accolades naming it the “World’s Most Innovative Bank” in the US and Europe, DenizBank employs a “phygital” strategy, seamlessly blending physical and digital customer touchpoints. In July 2021, DenizBank launched NEOHUB, a new subsidiary focusing on network and experience-driven support for entrepreneurs in Turkey through “ecosystem banking.”

DenizBank is dedicated to supporting the future of its country and addressing social issues, focusing on sectors such as health, sports, municipalities, maritime, tourism, energy, education, infrastructure, and agriculture. Particularly attentive to the needs of SMEs, the bank has developed innovative financing models that serve as benchmarks across various sectors.

The DenizBank Financial Services Group encompasses a broad network including six domestic and three international financial subsidiaries, six domestic non-financial subsidiaries, and a branch in Bahrain. The Group’s domestic entities include DenizYatırım, Deniz REIT, DenizPortfolio Management, DenizLeasing, DenizFactoring, fastPay, Intertech, NEOHUB, DenizKültür, Ekspres İşletme, Açık Deniz Radyo-TV, and Bantaş, while it maintains an international presence through Eurodeniz, DenizBank AG, and DenizBank Moscow. Serving diverse segments of society in Turkey, DenizBank boasts 651 branches in Turkey and Bahrain. Its Austrian subsidiary DenizBank AG operates from 14 branches. Internationally, the Group has now gone on to extend its operations to countries in the EU under DenizBank AG, and CJSC DenizBank Moscow caters to existing customers engaged in trade with Russia.
TL million (1)
30.06.2023
Total assets
877.724
Cash loans
465.555
Deposits
570.021
Equity (including subordinated loans)
84.548
Number of branches(2)
665
Number of customers (million)
18,1
Net profit
13.530
(1) Consolidated data from the BDDK (Turkish Banking Regulation and Supervision Agency).
(2) Including foreign subsidiary branches şubeleri dahil